How to Sync the Local Windows Password After Changing Your OSU Password (Windows)


After changing your password on your ASC devices will not get the change unless you are:

  • On an ASC network wired connection.
  • On certificate based osuwireless.
    • Most machines reimaged since 2019 should be.
    • You can tell if you did not need to enter a password to get on osuwireless and stay on wireless after a password change.
  • On the ASC VPN.

It is important to sync passwords soon after the change. This procedure will also sync an la account password and renew a Windows license for six months.


PLEASE NOTE: If you're on-campus and connected to the network via Wi-Fi (osuwireless) or ethernet (wired), please skip to STEP 3.

Issue: Have you changed your OSU password recently via and noticed that your Windows 10 log on password has not updated to your new OSU password? If the answer to your that question is yes, please refer to following steps below to re-sync your log on (OSU) password on your PC.

Step 1: Search for the Cisco AnyConnect Secure Mobility Client

Step 2: Please connect to the VPN ( and sign in with your OSU credentials:

If you are not familiar with how to use the VPN please refer to this Knowledge Base article: How to Connect to the ASC VPN Using Cisco and Duo? (Also in the related articles section on the right.)

Step 3: Now that you're connected to the VPN (or on-campus network) > navigate to the Windows Start Menu >> Click on the 'Profile Icon'.

Step 4: Please click on "Lock" to go to the lock screen. Once you're at the lock screen, hit the following keys at the same time: CTRL - ALT - DLT > This will bring up your account with the option to enter a password >> Sign back in with your NEW OSU password. After that, your account has synced to your new OSU password!





Article ID: 130757
Mon 3/22/21 9:39 AM
Mon 7/12/21 1:32 PM

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