RESOURCE: Troubleshooting Log-In - Forgot Password Method

Summary

Follow the provided steps if you are having trouble receiving messages through ScarletaCanvas.

Body

Overview

If you are having trouble receiving messages from ScarletCanvas about logging in, use the following steps:

  1. Go to https://scarletcanvas.osu.edu/ 
  2. Click "Login" in the top right of the window
  3. Click "Forgot Password" button to reset your password (using the email you registered with).

These steps should prompt you to actually receive an email from ScarletCanvas and if you can get in from there, you should be able to see your course.

Details

Details

Article ID: 156703
Created
Fri 1/26/24 12:31 PM
Modified
Fri 8/30/24 3:09 PM

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