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Requests for equipment loans such as laptops, cameras, tripods, recording devices, projectors, etc.
For EHE students requiring access to the RA329 computer lab with approval from their faculty
The university has partnered with Qualtrics, Inc. to make the Qualtrics Research Suite available to the entire university community. Training videos are available online and Qualtrics, Inc. provides all customer support.
EHE OIT provides a variety of software for use in EHE managed computer labs. Upon request (pending approval and funding) we can add additional software packages to the computers in each lab.
Webinars and virtual events allow you to deliver content – stories, interviews, panels, lectures, interactive sessions – to an audience through an online platform such as Zoom. Utilize online events to connect with your target audience, engage participants in discussion and question-answer sessions with invited guests, interview experts in the field, deliver informative panel sessions virtually, and more! Work with us to register the event, get marketing support, and find technical resources and support.
OIT provides technical support for all college-owned computers
Consultation requests for software development projects.
EHE OIT will submit a purchase order for computer and all the peripheral hardware purchases such as monitors, printers, etc.
Request purchase of software license or access to existing site-licensed software.
Do you have a justifiable need for administrator access to an EHE device? These are elevated access accounts that grant the ability to preform tasks beyond the normal user level.
OIT assistance with installing new software
Have old, unused technology? OIT can facilitate the proper disposal of surplus technology. You’ll need a list of the assets and their locations prior to pick up. Contact the Service Desk to get started.
Service requests related to the APL Applications suite.
Request Access to Existing Shared Drives on the EHE Servers
OIT assistance with remediation of software issues.
Do you have content or feature requests for ehe.osu.edu?
The EHE Marketing and Communications team can help. Please use this service to replace existing pictures, videos, text, post news articles, or update content on the main EHE site.
Tier 1 support for video conferencing assistance with Zoom and Teams
OIT operates several student computing labs that are sometimes also used as classrooms. These spaces have a large number of computers, with the intent of providing one computer per student in the room. Labs may be purpose built so be sure to check the room listing to find a lab that will suit your needs.
The Ohio State University has expanded its services with Microsoft’s Office 365 platform to include OneDrive for Business, a cloud-based solution for storing, syncing and sharing files. (Note: This service will fully replace BuckeyBox by December 2021)
OIT maintains backups of all file servers and all data stored on shared networks. Deleted or lost files can be restored and previous versions of files can be restored as long as it is within the last 30 days