My Recently Visited Services
OIT maintains backups of all file servers and all data stored on shared networks. Deleted or lost files can be restored and previous versions of files can be restored as long as it is within the last 30 days
Tier 1 support for video conferencing assistance with Zoom and Teams
Service requests related to the APL Applications suite.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Internal service to documents anything related to the infrastructure managed by our Systems Administrators.
EHE OIT will submit a purchase order for computer and all the peripheral hardware purchases such as monitors, printers, etc.
Requests for equipment loans such as laptops, cameras, tripods, recording devices, projectors, etc.
OIT provides technical support for all college-owned computers
OIT assistance with remediation of software issues.
Request Access to Existing Shared Drives on the EHE Servers
Request purchase of software license or access to existing site-licensed software.
Sponsored Guest Accounts provide individuals without an EHE affiliation access to university resources for the purpose of conducting university business or engaging in non-credit educational activities. Resources include OSUwireless, Carmen, OSU email, BuckeyeBox, libraries*, etc.
The university has partnered with Qualtrics, Inc. to make the Qualtrics Research Suite available to the entire university community. Training videos are available online and Qualtrics, Inc. provides all customer support.
OIT assistance with installing new software
The Ohio State University has expanded its services with Microsoft’s Office 365 platform to include OneDrive for Business, a cloud-based solution for storing, syncing and sharing files. (Note: This service will fully replace BuckeyBox by December 2021)
Webinars and virtual events allow you to deliver content – stories, interviews, panels, lectures, interactive sessions – to an audience through an online platform such as Zoom. Utilize online events to connect with your target audience, engage participants in discussion and question-answer sessions with invited guests, interview experts in the field, deliver informative panel sessions virtually, and more! Work with us to register the event, get marketing support, and find technical resources and support.
Request that your college events be added to the master college calendar on the EHE Portal (portal.ehe.osu.edu).
Technical support and troubleshooting for D1’s courses in ScarletCanvas.
EHE OIT provides a variety of software for use in EHE managed computer labs. Upon request (pending approval and funding) we can add additional software packages to the computers in each lab.
For EHE students requiring access to the RA329 computer lab with approval from their faculty
Microsoft’s Office 365 product suite allows the Ohio State community to collaborate, share, organize and improve upon the work we are doing together through one consistent experience.
Technical support and troubleshooting for EHE’s courses in ScarletCanvas.