My Recently Visited Services
Does room technology have an issue? Think a learning space’s technology needs an update? EHE’s Office of Information Technology implements and maintains technology in over 48 learning spaces across the college. We provide a range of functions, including room design, coordination of new technology installations, display and projectors, podium computers, wireless casting capabilities, room audio/visual systems, digital signage systems, project management and coordination with OSU Facilities and outside A/V contractors, and general troubleshooting and support of EHE’s classroom technologies.
EHE OIT will submit a purchase order for computer and all the peripheral hardware purchases such as monitors, printers, etc.
The university has partnered with Qualtrics, Inc. to make the Qualtrics Research Suite available to the entire university community. Training videos are available online and Qualtrics, Inc. provides all customer support.
Service requests related to the APL Applications suite.
Requests for equipment loans such as laptops, cameras, tripods, recording devices, projectors, etc.
Have old, unused technology? OIT can facilitate the proper disposal of surplus technology. You’ll need a list of the assets and their locations prior to pick up. Contact the Service Desk to get started.
Course ending service for ScarletCanvas platform.
Request purchase of software license or access to existing site-licensed software.
Provides assistance with disconnecting and reconnecting workstations and peripherals for an office relocation.
OIT assistance with remediation of software issues.
OIT maintains backups of all file servers and all data stored on shared networks. Deleted or lost files can be restored and previous versions of files can be restored as long as it is within the last 30 days
OIT assistance with installing new software
Sponsored Guest Accounts provide individuals without an EHE affiliation access to university resources for the purpose of conducting university business or engaging in non-credit educational activities. Resources include OSUwireless, Carmen, OSU email, BuckeyeBox, libraries*, etc.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Consultation requests for software development projects.
Imaging and/or Deployment of computer Equipment
OIT provides technical support for all college-owned computers