My Recently Visited Services
The College of Education and Human Ecology supports the installation and maintenance for digital signage display. Designated persons along with OIT staff will have access to a cloud portal where they can create and update content for public display.
Provides assistance with disconnecting and reconnecting workstations and peripherals for an office relocation.
Does room technology have an issue? Think a learning space’s technology needs an update? EHE’s Office of Information Technology implements and maintains technology in over 48 learning spaces across the college. We provide a range of functions, including room design, coordination of new technology installations, display and projectors, podium computers, wireless casting capabilities, room audio/visual systems, digital signage systems, project management and coordination with OSU Facilities and outside A/V contractors, and general troubleshooting and support of EHE’s classroom technologies.
Service requests related to the APL Applications suite.
OIT will assist with getting data ports activated, repaired or installed
Are you interested in creating a website but not sure where to start? We are happy to sit down with you and walk you through your options for a OSU/College branded site.
For EHE students requiring access to a virtual computer following approval from their faculty
Tier 1 support for video conferencing assistance with Zoom and Teams
Tickets related to the data verification process for programs who submit assessments to Tk20.
Do you have content or feature requests for ehe.osu.edu?
The EHE Marketing and Communications team can help. Please use this service to replace existing pictures, videos, text, post news articles, or update content on the main EHE site.
EHE OIT will submit a purchase order for computer and all the peripheral hardware purchases such as monitors, printers, etc.
Request purchase of software license or access to existing site-licensed software.
Have old, unused technology? OIT can facilitate the proper disposal of surplus technology. You’ll need a list of the assets and their locations prior to pick up. Contact the Service Desk to get started.
Are you a researcher that needs access to a specialized computer located in your research lab
Technical support and troubleshooting for D1’s courses in ScarletCanvas.
OIT maintains backups of all file servers and all data stored on shared networks. Deleted or lost files can be restored and previous versions of files can be restored as long as it is within the last 30 days
Do you have a justifiable need for administrator access to an EHE device? These are elevated access accounts that grant the ability to preform tasks beyond the normal user level.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Imaging and/or Deployment of computer Equipment
OIT assistance with remediation of software issues.