My Recently Visited Services
OIT provides technical support for all college-owned computers
Webinars and virtual events allow you to deliver content – stories, interviews, panels, lectures, interactive sessions – to an audience through an online platform such as Zoom. Utilize online events to connect with your target audience, engage participants in discussion and question-answer sessions with invited guests, interview experts in the field, deliver informative panel sessions virtually, and more! Work with us to register the event, get marketing support, and find technical resources and support.
The university has partnered with Qualtrics, Inc. to make the Qualtrics Research Suite available to the entire university community. Training videos are available online and Qualtrics, Inc. provides all customer support.
For EHE students requiring access to the RA329 computer lab with approval from their faculty
Do you have information to share? Submit your information to EHE communications and the team will get it to the appropriate distribution channel.
Provides assistance with disconnecting and reconnecting workstations and peripherals for an office relocation.
Service requests related to the APL Applications suite.
The Ohio State University has expanded its services with Microsoft’s Office 365 platform to include OneDrive for Business, a cloud-based solution for storing, syncing and sharing files. (Note: This service will fully replace BuckeyBox by December 2021)
Requests for equipment loans such as laptops, cameras, tripods, recording devices, projectors, etc.
OIT assistance with remediation of software issues.
OIT maintains backups of all file servers and all data stored on shared networks. Deleted or lost files can be restored and previous versions of files can be restored as long as it is within the last 30 days
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Sponsored Guest Accounts provide individuals without an EHE affiliation access to university resources for the purpose of conducting university business or engaging in non-credit educational activities. Resources include OSUwireless, Carmen, OSU email, BuckeyeBox, libraries*, etc.
If your website (ending in ehe.osu.edu) is not available (down) let us know and we'll get it routed to our engineers ASAP.
Technical support and troubleshooting for EHE’s courses in ScarletCanvas.
Does room technology have an issue? Think a learning space’s technology needs an update? EHE’s Office of Information Technology implements and maintains technology in over 48 learning spaces across the college. We provide a range of functions, including room design, coordination of new technology installations, display and projectors, podium computers, wireless casting capabilities, room audio/visual systems, digital signage systems, project management and coordination with OSU Facilities and outside A/V contractors, and general troubleshooting and support of EHE’s classroom technologies.
Request Access to Existing Shared Drives on the EHE Servers
The college’s Marketing and Communications (Marcom) team offers professional writing support. Our goal is to tell the college’s story and explain the value the college provides to our target audiences.
Have old, unused technology? OIT can facilitate the proper disposal of surplus technology. You’ll need a list of the assets and their locations prior to pick up. Contact the Service Desk to get started.
OIT assistance with installing new software
Use this form to request the set up of a phone for Microsoft Teams.
Request purchase of software license or access to existing site-licensed software.