As the central IT office, OTDI, manages all e-mail servers, organizational or shared mailboxes must be requested through them. This can all be done via their Self Service portal.
Begin by opening any web browser and going to: https://go.osu.edu/IT
Log in using the red button in the upper right of the screen. After logging in, click on the Order Services button on the left side of the screen.
From the following list of options, select Messaging and Collaboration Services.
Finally, from the next list of options, select UNIVERSITY E-MAIL SERVICE - ORGANIZATIONAL ACCOUNT REQUEST
From here, fill out the form with the necessary information and submit it when finished. An e-mail notification will be sent when the account has been created.
For further assistance with accessing the mailbox or managing the membership for the mailbox after creation, please contact our office or refer to our other knowledge base articles.