Software Installation, Updating, & License Renewal

Service Overview

• Request installation, updating, and license renewal of software on a COP-managed computer

What Is Included

• COP Technology Services will assist with the installation, updating, and renewal of licenses of approved and licensed software on COP-managed computers.

Eligibility

• Available to College of Pharmacy faculty, staff, and graduate students who use a COP-managed computer.

Standard Availability

• Service available 24/7; requests fulfilled during normal business hours.

Cost

• Free to eligible users in the College of Pharmacy for COP-related purposes.

Special Considerations

• To request the purchase of a software license, please see Software Purchase.
• COP Technology Services will not install software that requires a license unless it is purchased using university funds. Users must provide a valid proof of license purchase when COP IT is not purchasing on the user's behalf.
• COP IT will make every effort to ensure software is functional, however users will be responsible for understanding how to use the software.

How to Request

• Use the "Request Service" button (preferred) or email cop-problem@osu.edu.