Software Support

Service Overview

• Request help with a software-related problem on a COP-managed computer

What Is Included

• COP Technology Services will assist with problems related to software that is installed on COP-managed computers.

Eligibility

• Available to College of Pharmacy faculty, staff, and graduate students who use a COP-managed computer.

Standard Availability

• Service available 24/7; requests fulfilled during normal business hours.

Cost

• Free to eligible users in the College of Pharmacy for COP-related purposes.

Special Considerations

• COP IT will make every effort to ensure software is functional, however users will be responsible for understanding how to use the software.
• Users may be responsible for interfacing with software vendor support in cases where COP IT are unfamiliar with the usage of the software. Users will also be responsible for any costs related to vendor support.

How to Request

• Use the "Request Service" button (preferred) or email cop-problem@osu.edu.