Telephone Support

Service Overview

  • Request general help with a university-provided telephone or 10-digit number and related software (Skype or Teams)

What Is Included

  • COP Technology Services will assist with questions and problems related to university telephone services and COP-provided telephone equipment.

Eligibility

  • Available to College of Pharmacy faculty and staff who have a university-assigned telephone number.

Standard Availability

  • Service available 24/7; requests fulfilled during normal business hours.

Cost

  • Free to eligible users in the College of Pharmacy for COP-related purposes.

Special Considerations

  • Telephone services are a central university service. COP IT will make a best effort to resolve problems but may refer users to central university resources as needed.
  • For assistance with telephone services on personally-owned computers and smartphones, please see https://it.osu.edu/help

How to Request