Troubleshooting and Tier 2 technical support for EHE academic courses in learning management systems, including CarmenCanvas, Mediasite, and eLearning at EHE.
How do I get started?
Use the request button or email ehe-servicedesk@osu.edu to let us know what issue you’re experiencing.
What's Included?
Troubleshooting and Tier 2 technical support for EHE’s learning management systems, including:
- CarmenCanvas (Canvas) course management system
- Mediasite video hosting platform
- eLearning at EHE professional development and learning object hosting platform
Eligibility?
All instructors, staff, and teaching assistants delivering academic courses within the College of Education and Human Ecology.
Special Considerations
We’re here to support instructors in making their use of university and college tools more effective. Students experiencing technical issues should work through their teachers and/or utilize 8help@osu.edu.
Timeline
3 days