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    Services or Offerings?
    Access to Existing Shared Drive (:S, :R, :X)
    1. Services
    2. Servers, Storage and Networking
    Request Access to Existing Shared Drives on the EHE Servers
    Adobe Creative Cloud
    1. Services
    2. Technology Purchasing
    This form can be used to request an Adobe Creative Cloud license for a EHE staff or faculty member.
    APL Applications
    1. Services
    2. Data Management & Reporting
    Service requests related to the APL Applications suite.
    APL Reporting
    1. Services
    2. Data Management & Reporting
    APL Reporting and Data Management Service Requests
    CDLI Equipment Loan
    1. Services
    2. None
    Borrow CDLI iPad(s)
    Change Management (SA)
    1. Services
    2. Servers, Storage and Networking
    Computer and Peripheral Hardware Purchases
    1. Services
    2. Technology Purchasing
    EHE OIT will submit a purchase order for computer and all the peripheral hardware purchases such as monitors, printers, etc.
    Computer Support
    1. Services
    2. Hardware, Software and Printing Support
    OIT provides technical support for all college-owned computers
    Conference Call Support (Zoom and Skype)
    1. Services
    2. Collaboration and Conferencing
    Tier 1 support for video conferencing assistance with Zoom and Skype for Business
    Content Writing and Editing
    1. Services
    2. Marketing and Communications
    The college’s Marketing and Communications (Marcom) team offers professional writing support. Our goal is to tell the college’s story and explain the value the college provides to our target audiences.
    Course Assurance Review
    1. Services
    2. Distance Education and Learning Design
    Data Port Activation/Troubleshooting
    1. Services
    2. Servers, Storage and Networking
    OIT will assist with getting data ports activated, repaired or installed
    Data/File Recovery
    1. Services
    2. Hardware, Software and Printing Support
    OIT maintains backups of all file servers and all data stored on shared networks. Deleted or lost files can be restored and previous versions of files can be restored as long as it is within the last 30 days
    Device Imaging & Deployment
    1. Services
    2. Hardware, Software and Printing Support
    Imaging and/or Deployment of computer Equipment
    Distance Education Consultation
    1. Services
    2. Distance Education and Learning Design