Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
COP-Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Blank
Knowledge Base
Technology Services (IT)
Messaging, Collaboration, & Phone
Teams - Call Forwarding
Teams - Call Forwarding
Tags
teams
msteams
call-forwarding
SUMMARY
How to forwards calls from Microsoft Teams to another phone number
This procedure applies to the new version of Microsoft Teams, not Teams classic.
Open Teams and click Calls
Click "Don't forward" and select More settings
On the next screen, find "When you can't answer a call" and select "Redirect to a new number or contact"
Then enter another phone number with area code (e.g. a mobile phone number)
Under "Ring for this many seconds..." select 10 seconds or leave the default value of 20 seconds.
Click Calls again
Click "Don't forward" and select "Forward to [your phone number]"
Test call forwarding by asking someone to call your Teams phone number. Ensure that calls ring on your mobile number (or other phone number). Ensure that unanswered calls go to your mobile voice mail.
Sign in to leave feedback
0 reviews
Blank
Blank
Blank
Print Article
Details
Article ID:
157704
Created
Mon 3/11/24 4:26 PM
Modified
Thu 6/13/24 1:35 PM
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the COP-Client Portal knowledge base.<br /><br /><a href="https://osu.teamdynamix.com/TDClient/3205/COP/KB/ArticleDet?ID=157704">https://osu.teamdynamix.com/TDClient/3205/COP/KB/ArticleDet?ID=157704</a><br /><br />Teams - Call Forwarding<br /><br />How to forward calls from Teams to another phone number