MacOS: Adding a Network Printer

Overview

This procedure will work on on-campus ASC managed MacOS desktops and laptops that are plugged (via Ethernet) into the ASC network, or on eduroam wireless.

Printing from personally-owned devices is not supported, except for Follow Me Printing. We recommend using an ASC managed computer, direct USB, or Follow Me Print. Direct Printing may work on the VPN, but due to the complexity of supporting personal devices our support is limited.

Contents

Procedure

A Note on Drivers

Follow Me Printing does not need drivers as they are included with the Follow Me Printing install or selected via options on the web site.

For direct printing, it is possible to download drivers specific to the printer, but, in general the Generic PCL Printer or Generic PostScript Printer will work for most functions. PCL is better for HP, and PostScript for Xerox.

The Xerox driver is needed for additional function like stapling, collating, or specific color profiles. You can find the driver by Googling the printer model. To avoid bad drivers, search using the site parameter. For example, a Google search of "xerox altalink c8030 driver site:xerox.com" will provide the correct driver as the top result.

Direct Printing

  • Determine the hostname of the printer you need to connect to.
    • Our printer hostnames are as-building_room-model.
    • This will be something like as-CH740-HPCLJM533.printer.role.it.osu.edu.
      • Older printers not on the printer network may have a name in the ASC domain like prb1090.asc.ohio-state.edu.
      • Eventually, all printers will be on the printer network.
    • Contact your support if you need to know the hostname.
  • Once you have the hostname you can install using the Printers & Scanners in System Settings.
  • Click on Add Printer, Scanner, or Fax... then the Globe for an IP printer:
    • Uploaded Image (Thumbnail)
  • Enter the printer's information:
    • Uploaded Image (Thumbnail)
  • Click Add and the printer should now be available for printing in any app.
  • If you want to change the printer options click the printer name in Printers & Scanners then Options & Supplies...:
    • Uploaded Image (Thumbnail)
    • Under the Options tab will be features like duplex printing.

This may work on personal machines from the OSU VPN on the CNET profile.

Follow Me Printing

Follow Me Printing is an option on some large unit Xerox machines. Follow Me Printing is the only print method for iPads, and works from personal machines.

A print is sent to the Follow Me Printing printer, then you swipe your BuckID at the printer to release the job. This ensures that only you can see your printout, and you can go to any Follow Me Printing printer you have access to. Print queues are cleared at 3am, so you'll need to resend if you wait until the next day.

ASC Managed Devices

Follow Me Printing is installed on an ASC machine by opening Self Service and searching for and installing "Follow Me Printing".

Uploaded Image (Thumbnail)

Once installed you will see "Employee Follow Me Printing" as a printer on your Mac:

Uploaded Image (Thumbnail)

Personal Devices

There are two types of Follow Me Printing for personal devices: Faculty/staff/employee printer and "student" printers.

Employee printers are located in unit controlled spaces and do not cost money to print to. These should be used from personal devices to printers you are allowed to use for prints related to OSU duties.

Student printers are located in various public locations, are $0.06/page black and white, and $0.20/page color. This is for students primarily.

Printing to Employee Follow Me Printing from a Personal Device
  • Go to https://followmeprinting.osu.edu/
  • Log in with your name.# and password.
  • Upload your file and select options.
    • Click the check box for each individual file to change its options.
  • Go to any allowed unit Follow Me Printing printer to swipe your BuckID and retrieve your job.
  • Note: the web interface accepts Word, Excel, PowerPoint, PDF, images, text, and Visio formats.
  • Note: the web interface is available on all networks, even off Ohio State, without a VPN.
Printing to Student Follow Me Printing

Specific Unit Methods

If you are in Arts and Humanities or Math/Stat there may be scripts to run on your ASC managed machine to install the larger group printers. Please submit a ticket.

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