Knowledge Base

Categories (7)


VPN, SSH, Remote Connection, and Share Drives

Email and Calendars

Email and calendars, including room calendars.

Email is an OTDI service. ASCTech is happy to assist with email, but complex issues will need to be handled by OTDI. OTDI's help and documentation is available at:

Classroom, Conference Room, and Computer Labs

Room lists and A/V project articles


Printer installation and accounting code setup.

Research Computing Facilitation

Research Solutions supports a broad range of research information technology needs. We handle day-to-day laboratory instrument and research computer support, manage computation and storage resources, provide data sharing and management consultation, and coordinate interactions with other groups in ASCTech, the university and beyond. While we offer specific services, recognizing the nature of research throughout Arts and Sciences, we also work on a consulting or even more exploratory basis.

Software Support

Help installing and troubleshooting software installed on ASC-owned computers.

Articles (4)