Software Support

Help installing and troubleshooting software installed on ASC-owned computers.

Categories (4)

Windows

Articles primarily pertaining to Microsoft Windows
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Zoom

Articles pertaining to Zoom: Security, Captioning, Saving Recordings, more!
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Macintosh

Articles primarily pertaining to MacOS
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Linux

Articles primarily pertaining to Linux
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Articles (14)

OneDrive and Teams: Managing Storage

Short KB on how to find and manage OneDrive and Teams storage, with links to more in depth OTDI information.

Keep it on!

Using CrashPlan for Backup

How to install and use CrashPlan backup software on Windows, Mac, or Linux.

Microsoft Teams and OneDrive Introduction

This article is a short overview of Microsoft Teams. Teams has team chat, messaging, meetings, calling, to do lists, and file storage features.

Microsoft Teams and OneDrive: Sharing, Copying and Syncing Files

Information on how to share, copy, and sync files in Teams and OneDrive.

Adobe Creative Cloud Licensing

Microsoft 365: How to Search and Query

A quick summary of all search queries and quick commands in Microsoft Teams and Outlook. How to filter searches in both applications to find what you are looking for.

Office 365 for Faculty and Staff

CBC - Available Windows Software from The Department of Chemistry and Biochemistry

Windows Software offered through the Department of Chemistry and Biochemistry

Checking for long folder and file paths with "Path Length Checker" tool.

A tool to scan a computer directory, and enumerate the files present and their path length from the chosen starting root folder.
This may assist in migrating from Box to OneDrive/Teams.

Installing R Packages Locally in Your Home Directory

A brief overview of how to install R packages locally in home directories.

Qualtrics: Upgrading and Support

Using ArcGIS while off-campus without an internet connection

Steps for temporarily borrowing an off-site license for ArcGIS.

Sending Student Solidworks Key Using Docusign

How to send single email envelopes and bulk envelopes through DocuSign for the Solidworks Template.