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Software Support
Software Support
Help installing and troubleshooting software installed on ASC-owned computers.
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Windows
Articles primarily pertaining to Microsoft Windows
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Macintosh
Articles primarily pertaining to MacOS
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Linux
Articles primarily pertaining to Linux
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Articles (19)
Accessing Qualtrics Support
Adobe Creative Cloud Licensing
Atom Text Editor
An overview of Atom text editor, including setup of the SFTP plugin.
CBC - Available Windows Software from The Department of Chemistry and Biochemistry
Windows Software offered through the Department of Chemistry and Biochemistry
Checking for long folder and file paths with "Path Length Checker" tool.
A tool to scan a computer directory, and enumerate the files present and their path length from the chosen starting root folder.
This may assist in migrating from Box to OneDrive/Teams.
CrashPlan Troubleshooting
Steps to fix the most common problems with OSU's backup software, CrashPlan.
EndNote X9 problem for BoxDrive users
How do I add the EDA option to the toolbar in Minitab 17?
How do I install and use CrashPlan for backup?
How to install and use CrashPlan backup software on Windows, Mac, or Linux.
How do I look at my CrashPlan data through the website?
How do I use ArcGIS while off-campus without an internet connection?
Steps for temporarily borrowing an off-site license for ArcGIS.
Installing R Packages Locally in Your Home Directory
A brief overview of how to install R packages locally in home directories.
Keep it on!
Microsoft Teams and OneDrive Introduction
This article is a short overview of Microsoft Teams. Teams has team chat, messaging, meetings, calling, to do lists, and file storage features.
Microsoft Teams and OneDrive: Sharing, Copying and Syncing Files
Information on how to share, copy, and sync files in Teams and OneDrive.
Office 365 for Faculty and Staff
Office 365: How to Search and Query
A quick summary of all search queries and quick commands in Microsoft Teams and Outlook. How to filter searches in both applications to find what you are looking for.
Sending Student Solidworks Key Using Docusign
How to send single email envelopes and bulk envelopes through DocuSign for the Solidworks Template.
STAT - Background Jobs and Scripts
These are instructions on how to initiate and kill background jobs in a Linux environment. Mainly focuses on the Statistics department's compute servers, but is of general interest.
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