My Recently Visited Services
Service requests related to the APL Applications suite.
OIT maintains backups of all file servers and all data stored on shared networks. Deleted or lost files can be restored and previous versions of files can be restored as long as it is within the last 30 days
Do you have content or feature requests for ehe.osu.edu?
The EHE Marketing and Communications team can help. Please use this service to replace existing pictures, videos, text, post news articles, or update content on the main EHE site.
EHE OIT will submit a purchase order for computer and all the peripheral hardware purchases such as monitors, printers, etc.
Imaging and/or Deployment of computer Equipment
Tier 1 support for video conferencing assistance with Zoom and Teams
The College of Education and Human Ecology supports the installation and maintenance for digital signage display. Designated persons along with OIT staff will have access to a cloud portal where they can create and update content for public display.
Request that your college events be added to the main EHE site (ehe.osu.edu/events).
Webinars and virtual events allow you to deliver content – stories, interviews, panels, lectures, interactive sessions – to an audience through an online platform such as Zoom. Utilize online events to connect with your target audience, engage participants in discussion and question-answer sessions with invited guests, interview experts in the field, deliver informative panel sessions virtually, and more! Work with us to register the event, get marketing support, and find technical resources and support.
For EHE students requiring access to a virtual computer following approval from their faculty
OIT will assist with getting data ports activated, repaired or installed
Course ending service for ScarletCanvas platform.
Request that your college events be added to the master college calendar on the EHE Portal (portal.ehe.osu.edu).
OIT assistance with installing new software
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Technical support and troubleshooting for EHE’s courses in ScarletCanvas.
Does room technology have an issue? Think a learning space’s technology needs an update? EHE’s Office of Information Technology implements and maintains technology in over 48 learning spaces across the college. We provide a range of functions, including room design, coordination of new technology installations, display and projectors, podium computers, wireless casting capabilities, room audio/visual systems, digital signage systems, project management and coordination with OSU Facilities and outside A/V contractors, and general troubleshooting and support of EHE’s classroom technologies.
The EHE Marketing and Communications team is able to support your social media needs whether that is thinking through platform creation and strategy, campaigns surrounding an initiative or posting content on the college's channels.
Do you have information to share? Submit your information to EHE communications and the team will get it to the appropriate distribution channel.
Do you have a justifiable need for administrator access to an EHE device? These are elevated access accounts that grant the ability to preform tasks beyond the normal user level.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Discuss your specific marketing and communication needs with a member of the EHE MarComm team.