My Recently Visited Services
The university has partnered with Qualtrics, Inc. to make the Qualtrics Research Suite available to the entire university community. Training videos are available online and Qualtrics, Inc. provides all customer support.
Consultation requests for software development projects.
Requests for equipment loans such as laptops, cameras, tripods, recording devices, projectors, etc.
Tier 1 support for video conferencing assistance with Zoom and Teams
EHE OIT will submit a purchase order for computer and all the peripheral hardware purchases such as monitors, printers, etc.
OIT assistance with remediation of software issues.
OIT operates several student computing labs that are sometimes also used as classrooms. These spaces have a large number of computers, with the intent of providing one computer per student in the room. Labs may be purpose built so be sure to check the room listing to find a lab that will suit your needs.
OIT maintains backups of all file servers and all data stored on shared networks. Deleted or lost files can be restored and previous versions of files can be restored as long as it is within the last 30 days
Service requests related to the APL Applications suite.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Internal service to documents anything related to the infrastructure managed by our Systems Administrators.
OIT provides technical support for all college-owned computers
Request Access to Existing Shared Drives on the EHE Servers
Request purchase of software license or access to existing site-licensed software.
Sponsored Guest Accounts provide individuals without an EHE affiliation access to university resources for the purpose of conducting university business or engaging in non-credit educational activities. Resources include OSUwireless, Carmen, OSU email, BuckeyeBox, libraries*, etc.
OIT assistance with installing new software
The Ohio State University has expanded its services with Microsoft’s Office 365 platform to include OneDrive for Business, a cloud-based solution for storing, syncing and sharing files. (Note: This service will fully replace BuckeyBox by December 2021)
Webinars and virtual events allow you to deliver content – stories, interviews, panels, lectures, interactive sessions – to an audience through an online platform such as Zoom. Utilize online events to connect with your target audience, engage participants in discussion and question-answer sessions with invited guests, interview experts in the field, deliver informative panel sessions virtually, and more! Work with us to register the event, get marketing support, and find technical resources and support.
Request that your college events be added to the master college calendar on the EHE Portal (portal.ehe.osu.edu).
Technical support and troubleshooting for D1’s courses in ScarletCanvas.
EHE OIT provides a variety of software for use in EHE managed computer labs. Upon request (pending approval and funding) we can add additional software packages to the computers in each lab.
For EHE students requiring access to the RA329 computer lab with approval from their faculty