My Recently Visited Services

The university has partnered with Qualtrics, Inc. to make the Qualtrics Research Suite available to the entire university community. Training videos are available online and Qualtrics, Inc. provides all customer support.

Use this form to request the set up of a phone for Microsoft Teams.

EHE OIT provides a variety of software for use in EHE managed computer labs. Upon request (pending approval and funding) we can add additional software packages to the computers in each lab.

Internal service to documents anything related to the infrastructure managed by our Systems Administrators.

The College of Education and Human Ecology supports the installation and maintenance for digital signage display. Designated persons along with OIT staff will have access to a cloud portal where they can create and update content for public display.

Do you have information to share? Submit your information to EHE communications and the team will get it to the appropriate distribution channel.

Do you have content or feature requests for ehe.osu.edu?

The EHE Marketing and Communications team can help. Please use this service to replace existing pictures, videos, text, post news articles, or update content on the main EHE site.

OIT provides technical support for all college-owned computers

Deployment service for ScarletCanvas Catalog Card Creation

Webinars and virtual events allow you to deliver content – stories, interviews, panels, lectures, interactive sessions – to an audience through an online platform such as Zoom. Utilize online events to connect with your target audience, engage participants in discussion and question-answer sessions with invited guests, interview experts in the field, deliver informative panel sessions virtually, and more! Work with us to register the event, get marketing support, and find technical resources and support.

Tier 1 support for video conferencing assistance with Zoom and Teams

Does room technology have an issue? Think a learning space’s technology needs an update? EHE’s Office of Information Technology implements and maintains technology in over 48 learning spaces across the college. We provide a range of functions, including room design, coordination of new technology installations, display and projectors, podium computers, wireless casting capabilities, room audio/visual systems, digital signage systems, project management and coordination with OSU Facilities and outside A/V contractors, and general troubleshooting and support of EHE’s classroom technologies.

For EHE students requiring access to the RA329 computer lab with approval from their faculty

Do you have a justifiable need for administrator access to an EHE device? These are elevated access accounts that grant the ability to preform tasks beyond the normal user level.

OIT operates several student computing labs that are sometimes also used as classrooms. These spaces have a large number of computers, with the intent of providing one computer per student in the room. Labs may be purpose built so be sure to check the room listing to find a lab that will suit your needs.

The Ohio State University has expanded its services with Microsoft’s Office 365 platform to include OneDrive for Business, a cloud-based solution for storing, syncing and sharing files. (Note: This service will fully replace BuckeyBox by December 2021)

Sponsored Guest Accounts provide individuals without an EHE affiliation access to university resources for the purpose of conducting university business or engaging in non-credit educational activities. Resources include OSUwireless, Carmen, OSU email, BuckeyeBox, libraries*, etc.

Requests for equipment loans such as laptops, cameras, tripods, recording devices, projectors, etc.

Note: This service only needs to be requested if HR does not show you as an EHE employee.

As an active employee of Ohio State University you have the ability to request an EHE account from OIT. This account can be used to access college resources, such as shared network locations or classroom podium computers

OIT assistance with installing new software

Technical support and troubleshooting for EHE’s courses in ScarletCanvas.

Request purchase of software license or access to existing site-licensed software.

EHE OIT will submit a purchase order for computer and all the peripheral hardware purchases such as monitors, printers, etc.

OIT assistance with remediation of software issues.