Standard practices and scope of support for the Arts & Humanities service desk in 009 Denney.
This is a guide on how to accept an E911 agreement.
An overview of the central web hosting service, located at www.asc.ohio-state.edu.
DUO is OSU's two factor authentication service. It's also known as BuckeyePass.
Directions on how a user can change their Local Admin password on a Mac.
These directions will allow you to walk a user through changing their Skype/Polycom IP phone PIN. This PIN is used to log into the physical desk phone.
Directions on how to change the Local Admin Password on a Windows 10 Computer
These instructions will allow you to walk a Faculty or Staff member through logging into a Skype/Polycom IP Phone.
Visual walkthrough of passcode policy for iOS devices
Information related to The Lantern digital archives.
A list of tasks when an employee joins or leaves the university.
Gives basic instructions on how to use Shibboleth to control access to a site on www.asc.ohio-state.edu.
Procedure for requesting an OSU Sponsored Guest account.
There seven different web hosting options provided by ASCTech. Here are descriptions of each so you can pick the right one.