Popular Services

Don't see what you need? Submit a request and we'll get it to the right place.


Request an account to use Unity.


Administrative access to devices or services.


Request access to an existing shared drive or creation of a new shared drive.


Provides ASC-managed on-site network storage intended for research data.


Request software not found in Self Service or Software Center.


Request software right from your computer.


Assess needs, discussed approved vendors, testing in the AI Playground.


ASCTech will assist with installing software and any software issues.


If you are traveling to a country that is restrictive regarding what technology you can bring in, you will need to be issued a certified travel loaner laptop.


Request a sign or help with an existing sign


Hardware purchasing and recommendations.


Support of ASC-owned printers.


Fix issues and answer questions about the ASC Standard Theme Website built on the Content Management System (CMS), Drupal.


A/V and computer support within classrooms and conference rooms owned by the College of Arts & Sciences.


Usage of UES, calendar sharing, group calendars, and room calendars.


Request an account to access ASC resources.


Capital Projects and Construction Planning. Any scale facility project must have a request to assess planning / assist in project.


CrashPlan is a backup service for Windows, Mac, and Linux.


Installation and troubleshooting of wired networks.


ASCTech provides consultation and IT support for design projects in classrooms and other learning environments and collaborative spaces.


RDP

Remote Desktop Protocol (RDP) allows a user to take control of a remote computer or virtual machine over a secure network connection.


VPN

Virtual Private Network (VPN) creates a secure, encrypted connection, which can be thought of as a tunnel, between your computer and resources within your network security perimeter.