Popular Services
Request purchase of software license or access to existing site-licensed software.
For EHE students requiring access to the RA329 computer lab with approval from their faculty
EHE OIT will submit a purchase order for computer and all the peripheral hardware purchases such as monitors, printers, etc.
Do you have information to share? Submit your information to EHE communications and the team will get it to the appropriate distribution channel.
Use this form to request the set up of a phone for Microsoft Teams.
Do you have content or feature requests for ehe.osu.edu?
The EHE Marketing and Communications team can help. Please use this service to replace existing pictures, videos, text, post news articles, or update content on the main EHE site.
OIT provides technical support for all college-owned computers
Do you have a justifiable need for administrator access to an EHE device? These are elevated access accounts that grant the ability to preform tasks beyond the normal user level.
Request that your college events be added to the master college calendar on the EHE Portal (portal.ehe.osu.edu).
Request that your college events be added to the main EHE site (ehe.osu.edu/events).
A great solution for student employees who have their own laptop but need to access EHE/OSU files and resources to perform their duties
Service requests related to the APL Applications suite.
Sponsored Guest Accounts provide individuals without an EHE affiliation access to university resources for the purpose of conducting university business or engaging in non-credit educational activities. Resources include OSUwireless, Carmen, OSU email, BuckeyeBox, libraries*, etc.
The Ohio State University has expanded its services with Microsoft’s Office 365 platform to include OneDrive for Business, a cloud-based solution for storing, syncing and sharing files. (Note: This service will fully replace BuckeyBox by December 2021)
The university has partnered with Qualtrics, Inc. to make the Qualtrics Research Suite available to the entire university community. Training videos are available online and Qualtrics, Inc. provides all customer support.
OIT operates several student computing labs that are sometimes also used as classrooms. These spaces have a large number of computers, with the intent of providing one computer per student in the room. Labs may be purpose built so be sure to check the room listing to find a lab that will suit your needs.
Are you a researcher that needs access to a specialized computer located in your research lab
Consultation requests for software development projects.
Microsoft’s Office 365 product suite allows the Ohio State community to collaborate, share, organize and improve upon the work we are doing together through one consistent experience.
Request Access to Existing Shared Drives on the EHE Servers
The College of Education and Human Ecology supports the installation and maintenance for digital signage display. Designated persons along with OIT staff will have access to a cloud portal where they can create and update content for public display.
Requests for equipment loans such as laptops, cameras, tripods, recording devices, projectors, etc.
Provides assistance with disconnecting and reconnecting workstations and peripherals for an office relocation.
OIT maintains backups of all file servers and all data stored on shared networks. Deleted or lost files can be restored and previous versions of files can be restored as long as it is within the last 30 days