Popular Services

Submit a general service request that does not fit into another category


Request an organizational email account from OTDI


Request access to a COP shared network drive


Request installation, updating, and license renewal of software on a COP-managed computer


Supervisors can request access to network folders, VPN, and phone service on behalf of their users


Extend an existing COP account once a user is no longer affiliated with the university


Give a short overview of the issue


Support for digital signage hardware, management software, troubleshooting, and requests for new signage


Request a university 10-digit telephone number


Request purchase of hardware using university funds, including desktops, laptops, and peripherals


Request an existing Echo360 account be given permission to record content for a specific semester and course


Request an email distribution group from OTDI


Request help with a software-related problem on a COP-managed computer


Computers and peripherals available for short-term loan


Request purchase of software for installation on a COP-managed computer


Give a short overview of your digital accessibility request.


Request connection to a COP-networked printer


Request help with a hardware-related problem on a COP-managed device


Request general help with a university-provided telephone or 10-digit number and related software (Skype or Teams)


Relocation of COP-supported hardware and peripherals within COP spaces


Please use the following form to request a consult or support from the Learning Design and Multimedia team.


Request an Echo360 account for lecture capture and multimedia recording