Popular Services

Please use the following form to request a consult or support from the Learning Design and Multimedia team.


Request installation, updating, and license renewal of software on a COP-managed computer


Request access to a COP shared network drive


Request an email distribution group from OTDI


Request help with a software-related problem on a COP-managed computer


Give a short overview of your digital accessibility request.


Request purchase of software for installation on a COP-managed computer


Submit a general service request that does not fit into another category


Give a short overview of the issue


Request connection to a COP-networked printer


Supervisors can request access to network folders, VPN, and phone service on behalf of their users


Request a university 10-digit telephone number


Request help with a problem on a COP-owned printer


Support for digital signage hardware, management software, troubleshooting, and requests for new signage


Request an organizational email account from OTDI


Request an existing Echo360 account be given permission to record content for a specific semester and course


Support for computers that control research instrumentation


Extend an existing COP account once a user is no longer affiliated with the university


Request purchase of hardware using university funds, including desktops, laptops, and peripherals


Request help with a hardware-related problem on a COP-managed device


Request general help with faculty and staff email and calendars, including assistance with Outlook


General questions, consultation, and support for research-related computing


Computers and peripherals available for short-term loan