Popular Services

Please use the following form to request a consult or support from the Learning Design and Multimedia team.


Request help with a software-related problem on a COP-managed computer


Give a short overview of your digital accessibility request.


Request an Echo360 account for lecture capture and multimedia recording


Request an email distribution group from OTDI


Relocation of COP-supported hardware and peripherals within COP spaces


Support for computers that control research instrumentation


Request general help with a university-provided telephone or 10-digit number and related software (Skype or Teams)


Support for digital signage hardware, management software, troubleshooting, and requests for new signage


Request general help with faculty and staff email and calendars, including assistance with Outlook


Request an organizational email account from OTDI


Request installation, updating, and license renewal of software on a COP-managed computer


Submit a general service request that does not fit into another category


Computers and peripherals available for short-term loan


Request connection to a COP-networked printer


Request help with scanning or copying on a COP-managed Xerox multi-function device


Request help with a problem on a COP-owned printer


Request access to a COP shared network drive


Request a university 10-digit telephone number


Request purchase of software for installation on a COP-managed computer


Request an existing Echo360 account be given permission to record content for a specific semester and course


Request purchase of printers using university funds


General questions, consultation, and support for research-related computing