Popular Services

Submit a general service request that does not fit into another category

Supervisors can request access to network folders, VPN, and phone service on behalf of their users

Request an organizational email account from OTDI

Request access to a COP shared network drive

Request installation, updating, and license renewal of software on a COP-managed computer

Give a short overview of the issue

Request purchase of hardware using university funds, including desktops, laptops, and peripherals

Request a university 10-digit telephone number

Request an existing Echo360 account be given permission to record content for a specific semester and course

Request an email distribution group from OTDI

Give a short overview of the issue

Give a short overview of your digital accessibility request.

Request general help with a university-provided telephone or 10-digit number and related software (Skype or Teams)

Request general help with faculty and staff email and calendars, including assistance with Outlook

Request an Echo360 account for lecture capture and multimedia recording

Computers and peripherals available for short-term loan

Extend an existing COP account once a user is no longer affiliated with the university

Request help with a software-related problem on a COP-managed computer

Request connection to a COP-networked printer

Request purchase of software for installation on a COP-managed computer

Request help with a problem on a COP-owned printer

Request purchase of printers using university funds

Support for research data management, including IRB applications and data management SOP's