Popular Services

Request help with a software-related problem on a COP-managed computer


Submit a general service request that does not fit into another category


Request installation, updating, and license renewal of software on a COP-managed computer


Give a short overview of your digital accessibility request.


Request general help with faculty and staff email and calendars, including assistance with Outlook


Request purchase of software for installation on a COP-managed computer


Request access to a COP shared network drive


Support for digital signage hardware, management software, troubleshooting, and requests for new signage


Extend an existing COP account once a user is no longer affiliated with the university


Request an Echo360 account for lecture capture and multimedia recording


Request an organizational email account from OTDI


Request help with a hardware-related problem on a COP-managed device


Please use the following form to request a consult or support from the Learning Design and Multimedia team.


Request help with scanning or copying on a COP-managed Xerox multi-function device


Supervisors can request access to network folders, VPN, and phone service on behalf of their users


Give a short overview of the issue


Relocation of COP-supported hardware and peripherals within COP spaces


Request purchase of printers using university funds


Request purchase of hardware using university funds, including desktops, laptops, and peripherals


Request an email distribution group from OTDI


Request a university 10-digit telephone number


Request help with a problem on a COP-owned printer


Support for computers that control research instrumentation


Request connection to a COP-networked printer